Lot Asst

Summary: Reporting to the designated manager, assist with the outside operations and functions of one or more
of the following departments: Consignment, Factory, Fleet/Lease, Commercial Account or E-Commerce in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Perform all duties assigned by the designated manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.
Job Description:
Job Responsibilities and Duties:
1. Assist in assuring the inventory is in the proper designated areas of the lot at all times. Help with a physical
inventory on a periodic basis.
2. Move vehicles requiring services from Mechanical Services Shop, Body Shop or Detail Shop to the proper staging
areas at the required time. Assist in verifying that repairs are completed, charges submitted and inventory is moved to the designated lot area.
3. Perform duties in compliance with all contractual customer, contractor and supplier agreements.
4. Work from assigned list and number vehicles for sale.
5. Place stickers on factory and company vehicles. Locate cars without keys and any missing vehicles. Locate, number and place vehicles on spot.
6. Take pictures of inoperable vehicles for the sale.
7. Work with Key Tech to ensure lost keys are created and assigned to appropriate vehicle.
8. Track missing units and assist transporters in locating vehicles.
9. Bag, tag and store inventory from vehicles (and return once vehicle is sold).
10. Determine or confirm mileage of vehicle for inside administrators.
General Employee Responsibilities:
13. Standards of Conduct:
a) Provide prompt and courteous service at all times.
b) Perform customer service transactions as described in the account contract.
c) Be familiar with procedures for handling all aspects of customer service.
d) Make sure customers receive prompt, efficient and courteous attention from all employees.
e) Resolve any customer complaints in a friendly, courteous manner and advise the General Manager or designated
manager of all serious complaints or incidences.
f) Maintain a professional appearance and a neat work environment.
g) Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
h) Advise the designated manager and Facilities of all breakdowns and maintenance needs immediately to ensure a
safe work environment.
i) Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow
proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all
incidents to the Manager immediately. Practice proper loss prevention and reaction procedures.
Educational Requirements and Qualifications: High School Diploma or GED preferred with six (6) months auto auction experience preferred. Must be qualified to operate a motor vehicle and possess and maintain a valid driver's license.

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